Privacy Policy

At Fund-Flex, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or engage with us in any other way.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: This includes your name, email address, phone number, and billing information.
• Account Information: When you create an account, we collect data regarding your login credentials, account settings, and preferences.
• Investment Data: Details regarding your investment history, transactions, and related performance data.
• Payment Information: Details related to the payment methods you use to invest or make transactions on the platform.
• Usage Data: We may collect data on how you interact with our platform, including the pages you visit and the actions you take while using the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To provide our platform and investment opportunities, process your investments, and communicate with you about your investments.
• Customer Support: To respond to your inquiries, provide assistance, and ensure a high-quality user experience.
• Improvement of Services: To analyze user behavior, improve platform functionality, and enhance user experience.
• Compliance and Legal Obligations: To comply with relevant laws, regulations, and obligations (e.g., tax reporting, fraud detection).
• Marketing and Communication: To send promotional material, updates, and other information related to your account (you can opt-out at any time).

3. How We Protect Your Data

We implement a variety of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Sensitive information, such as payment data, is transmitted using Secure Socket Layer (SSL) encryption.
• Access Controls: We restrict access to personal information to authorized personnel only who need to know the data to perform their job functions.
• Regular Audits: We conduct regular security audits to assess potential vulnerabilities and ensure compliance with security standards.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following scenarios:

• Service Providers: We may share your information with third-party service providers that assist in operating the platform (e.g., payment processors, data storage services).
• Legal Requirements: If required by law or in response to legal requests (e.g., subpoenas, court orders), we may disclose your personal information to comply with applicable laws and regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, personalize content, and analyze website traffic. These cookies help us remember your preferences, analyze trends, and administer the site.

You can manage your cookie preferences in your browser settings, including blocking or deleting cookies. However, please note that disabling cookies may affect your ability to use certain features on our platform.

For more information about the cookies we use and how to manage your cookie settings, please visit our Cookie Policy.

6. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

• Access: You can request access to the personal data we hold about you.
• Correction: If your personal information is inaccurate or incomplete, you can request to update it.
• Deletion: You may request that we delete your personal data, subject to certain legal obligations.
• Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
• Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our platform may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need to retain your information, we securely delete or anonymize it.

9. Children’s Privacy

Fund-Flex does not knowingly collect or solicit personal information from children under the age of 16. If we learn that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fund-Flex
Email: [email protected]
Phone: +44 116 296 3471
Address: 11 Euston Street, Leicester, LE2 7ST, UK